Elevate Dynamics 365 ROI for Facilities Management

Industry:

Facilities Management

Technology Stack:

  • Microsoft Dynamics 365

Solutions:

  • Enterprise Applications

Functional Capabilities:

Company Size:

Large ( 1,000 – 9,999 employees )

Country:

Saudi Arabia

Learn More:

The Challenge Before Us

A large facilities management company implemented Microsoft Dynamics 365 to streamline operations across finance, HR, and supply chain management. However, they encountered barriers to success—employees struggled with user adoption, training was inconsistent, and the company lacked the in-house expertise needed to customize and optimize the platform. With an evolving business landscape, they needed a more flexible, cost-effective staffing solution to maximize their Dynamics 365 investment.

Al-Hajry -challenge

The Solution We Presented

To address these needs, Veraqor introduced a flexible, Time & Material (T&M) staffing model designed to provide access to highly skilled Dynamics 365 experts who could offer customized support exactly when needed. With this model, the company could leverage specialists for training, customizations, and ongoing support while only paying for the hours and resources used.

Each specialist was carefully selected for their deep knowledge of Dynamics 365 and its business applications, such as Finance and HR. Our team of experts not only managed the technical setup but also led training sessions that empowered the organization’s users to get the most out of the system. This tailored approach allowed the client to overcome user adoption hurdles, streamline workflows, and significantly improve their Dynamics 365 ROI.

The T&M model also included Veraqor’s dedicated Resource Manager, who handled all scheduling and HR needs, freeing the organization from resource management and allowing them to focus on core operations. This flexible setup made it easy to scale up or down based on project needs, resulting in smooth, cost-effective operation without administrative concerns.

The Impact and Result

  • Improved Efficiency: With dedicated Dynamics 365 support, the company saw immediate improvements in productivity and user confidence. Customized workflows and system optimizations reduced bottlenecks and kept operations running smoothly.
  • Boosted User Adoption: Focused training sessions led by experienced Dynamics 365 professionals improved user familiarity and comfort with the system, driving higher engagement and adoption across key departments.
  • Cost-Effective Flexibility: The Time & Material model provided the ideal balance of flexibility and cost control, allowing the company to bring in high-level support when needed while only paying for actual use.
  • Uninterrupted Support: Veraqor’s flexible staffing ensured consistent coverage, with backup resources available to avoid disruptions. This approach allowed the organization to maintain continuity and adapt to new requirements without delays.

In essence, Veraqor’s Time & Material model transformed the client’s Dynamics 365 implementation into a high-impact, cost-effective solution, driving business performance and enabling sustained growth through a tailored, responsive approach.

Al-Hajry

Industry:

Facilities Management

Technology Stack:

  • Microsoft Dynamics 365

Solutions:

  • Enterprise Applications

Company Size:

Large ( 1,000 – 9,999 employees )

Country:

Saudi Arabia

Customer Challenge

A large facilities management company implemented Microsoft Dynamics 365 to streamline operations across finance, HR, and supply chain management. However, they encountered barriers to success—employees struggled with user adoption, training was inconsistent, and the company lacked the in-house expertise needed to customize and optimize the platform. With an evolving business landscape, they needed a more flexible, cost-effective staffing solution to maximize their Dynamics 365 investment.

Al-Hajry -challenge

The Solution We Presented

To address these needs, Veraqor introduced a flexible, Time & Material (T&M) staffing model designed to provide access to highly skilled Dynamics 365 experts who could offer customized support exactly when needed. With this model, the company could leverage specialists for training, customizations, and ongoing support while only paying for the hours and resources used.

Each specialist was carefully selected for their deep knowledge of Dynamics 365 and its business applications, such as Finance and HR. Our team of experts not only managed the technical setup but also led training sessions that empowered the organization’s users to get the most out of the system. This tailored approach allowed the client to overcome user adoption hurdles, streamline workflows, and significantly improve their Dynamics 365 ROI.

The T&M model also included Veraqor’s dedicated Resource Manager, who handled all scheduling and HR needs, freeing the organization from resource management and allowing them to focus on core operations. This flexible setup made it easy to scale up or down based on project needs, resulting in smooth, cost-effective operation without administrative concerns.

The Impact and Result

  • Improved Efficiency: With dedicated Dynamics 365 support, the company saw immediate improvements in productivity and user confidence. Customized workflows and system optimizations reduced bottlenecks and kept operations running smoothly.
  • Boosted User Adoption: Focused training sessions led by experienced Dynamics 365 professionals improved user familiarity and comfort with the system, driving higher engagement and adoption across key departments.
  • Cost-Effective Flexibility: The Time & Material model provided the ideal balance of flexibility and cost control, allowing the company to bring in high-level support when needed while only paying for actual use.
  • Uninterrupted Support: Veraqor’s flexible staffing ensured consistent coverage, with backup resources available to avoid disruptions. This approach allowed the organization to maintain continuity and adapt to new requirements without delays.

In essence, Veraqor’s Time & Material model transformed the client’s Dynamics 365 implementation into a high-impact, cost-effective solution, driving business performance and enabling sustained growth through a tailored, responsive approach.

Al-Hajry