Enhancing Library Resource Discovery with a Seamless, Scalable Digital Solution
Industry:
Technology Stack:
- Azure Kubernetes Service
- CosmosDB
- Angular
- Azure Key Vault
Solutions:
- Enterprise Apps
- Cloud Migration and Modernization
Functional Capabilities:
Company Size:
Country:
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The Challenge Before Us
A prominent national library sought to replace its outdated discovery tools to better serve a diverse user base. They faced challenges with fragmented search experiences, lack of scalability, limited accessibility features, and inefficient resource indexing. These limitations affected user satisfaction and hindered the library’s ability to support research and learning at scale.
The Solution We Presented
Our team developed a modern, cloud-native discovery platform tailored to meet the library’s unique needs. Designed for scalability, performance, and user-friendliness, the solution provided a seamless experience for accessing diverse resources across books, journals, electronic databases, and more.
1. Unified Discovery Platform
We replaced legacy systems with a responsive, multilingual platform supporting Arabic and English. A user-centric interface was built using Angular, ensuring accessibility compliance (WCAG standards) and optimal performance across devices. Advanced search features, including metadata-based filtering, faceting, and sorting, were implemented to enhance precision.
2. Scalable and Secure Infrastructure
The solution leveraged Azure Kubernetes Service (AKS) for microservices architecture, enabling independent deployment and scaling of features. CosmosDB was deployed as the transactional database to ensure fast, reliable access to data, while Azure Key Vault secured sensitive credentials and API keys. These elements ensured the system remained scalable and secure even during peak usage.
3. Efficient Data Harvesting and Indexing
We implemented automated metadata harvesting using protocols like OAI-PMH and Z39.50, enabling the integration of resources from library catalogs, e-resource databases, and OAI-PMH repositories. Regular incremental harvesting ensured the discovery platform was always up-to-date, while a full re-harvest mechanism ensured data consistency when needed.
4. Seamless Integration with Existing Systems
The platform integrated seamlessly with existing library systems, including the Sierra ILS, LibAnswers, and StackMap. APIs were developed to ensure smooth data exchange and extensibility. Advanced linking capabilities allowed users to resolve links and access full-text resources effortlessly.
5. Advanced User Features
The solution included a robust user account management module, allowing patrons to view borrowing history, create personalized lists, and place holds on resources. A built-in content management system (CMS) enabled the library to manage its website content with multilingual support, enhancing operational flexibility.
The Impact and Result
1. Enhanced User Experience
- Multilingual Accessibility: The bilingual interface ensured seamless navigation for Arabic and English speakers.
- Responsive Design: Users could access the platform across devices, improving engagement greatly.
- Improved Search Precision: Metadata-driven advanced search features significantly reduced search time, increasing user satisfaction.
2. Scalable and Future-Proof Infrastructure
- Elastic Scaling: The platform accommodated peak usage periods without downtime, ensuring uninterrupted service.
- Robust Security: Azure Key Vault and compliance with modern security standards protected user data and system integrity.
3. Streamlined Resource Management
- Efficient Data Updates: Incremental and full re-harvesting mechanisms ensured resource data was always current and consistent.
- Seamless Integration: The system connected effortlessly with existing tools, enabling smooth operations and resource linking.
4. Operational Efficiency
- Automated Indexing: Reduced manual intervention for updating and managing the resource database better.
- Enhanced Reporting: Usage statistics and search analytics provided actionable insights, allowing the library to optimize resources based on user behavior.
This solution has empowered the library to deliver an unmatched discovery experience to its patrons, enabling broader access to resources and supporting the nation’s education and research initiatives effectively.
Industry:
Technology Stack:
- Azure Kubernetes Service
- CosmosDB
- Angular
- Azure Key Vault
Solutions:
- Enterprise Apps
- Cloud Migration and Modernization
Company Size:
Country:
Customer Challenge
A prominent national library sought to replace its outdated discovery tools to better serve a diverse user base. They faced challenges with fragmented search experiences, lack of scalability, limited accessibility features, and inefficient resource indexing. These limitations affected user satisfaction and hindered the library’s ability to support research and learning at scale.
The Solution We Presented
Our team developed a modern, cloud-native discovery platform tailored to meet the library’s unique needs. Designed for scalability, performance, and user-friendliness, the solution provided a seamless experience for accessing diverse resources across books, journals, electronic databases, and more.
1. Unified Discovery Platform
We replaced legacy systems with a responsive, multilingual platform supporting Arabic and English. A user-centric interface was built using Angular, ensuring accessibility compliance (WCAG standards) and optimal performance across devices. Advanced search features, including metadata-based filtering, faceting, and sorting, were implemented to enhance precision.
2. Scalable and Secure Infrastructure
The solution leveraged Azure Kubernetes Service (AKS) for microservices architecture, enabling independent deployment and scaling of features. CosmosDB was deployed as the transactional database to ensure fast, reliable access to data, while Azure Key Vault secured sensitive credentials and API keys. These elements ensured the system remained scalable and secure even during peak usage.
3. Efficient Data Harvesting and Indexing
We implemented automated metadata harvesting using protocols like OAI-PMH and Z39.50, enabling the integration of resources from library catalogs, e-resource databases, and OAI-PMH repositories. Regular incremental harvesting ensured the discovery platform was always up-to-date, while a full re-harvest mechanism ensured data consistency when needed.
4. Seamless Integration with Existing Systems
The platform integrated seamlessly with existing library systems, including the Sierra ILS, LibAnswers, and StackMap. APIs were developed to ensure smooth data exchange and extensibility. Advanced linking capabilities allowed users to resolve links and access full-text resources effortlessly.
5. Advanced User Features
The solution included a robust user account management module, allowing patrons to view borrowing history, create personalized lists, and place holds on resources. A built-in content management system (CMS) enabled the library to manage its website content with multilingual support, enhancing operational flexibility.
The Impact and Result
1. Enhanced User Experience
- Multilingual Accessibility: The bilingual interface ensured seamless navigation for Arabic and English speakers.
- Responsive Design: Users could access the platform across devices, improving engagement greatly.
- Improved Search Precision: Metadata-driven advanced search features significantly reduced search time, increasing user satisfaction.
2. Scalable and Future-Proof Infrastructure
- Elastic Scaling: The platform accommodated peak usage periods without downtime, ensuring uninterrupted service.
- Robust Security: Azure Key Vault and compliance with modern security standards protected user data and system integrity.
3. Streamlined Resource Management
- Efficient Data Updates: Incremental and full re-harvesting mechanisms ensured resource data was always current and consistent.
- Seamless Integration: The system connected effortlessly with existing tools, enabling smooth operations and resource linking.
4. Operational Efficiency
- Automated Indexing: Reduced manual intervention for updating and managing the resource database better.
- Enhanced Reporting: Usage statistics and search analytics provided actionable insights, allowing the library to optimize resources based on user behavior.
This solution has empowered the library to deliver an unmatched discovery experience to its patrons, enabling broader access to resources and supporting the nation’s education and research initiatives effectively.