Modern Intranet Portal Revolutionizes Internal Collaboration and Efficiency

Industry:

Government & Public Services

Technology Stack:

  • SharePoint Server 2019
  • Power BI
  • AI Integration

Solutions:

  • Enterprise Apps
  • Low-Code Development
  • Business Insights
  • Applied AI

Functional Capabilities:

Company Size:

Large ( 1,000 – 9,999 employees )

Country:

Qatar

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The Challenge Before Us

The organization faced outdated internal communication tools and inefficient document management processes, which hindered collaboration and transparency. Employees struggled with accessing updated information, managing interdepartmental communication, and leveraging centralized resources effectively.

General Authority of Customers (GAC)-challenge

The Solution We Presented

To address the organization’s challenges, we proposed and implemented a state-of-the-art SharePoint-based Intranet Portal tailored to their unique requirements. This centralized platform was designed to enhance communication, document management, and collaboration across all departments.

  • Customized Home Page for Centralized Communication
    The portal features a dynamic home page, acting as an information hub with daily updates, announcements, and quick access to essential resources. News feeds, departmental reports, and employee services were seamlessly integrated, ensuring every employee stayed informed and engaged.
  • Department-Specific Portals
    Each department received its own dedicated portal to manage and update content independently. This not only decentralized content management but also empowered departments to share timely updates, resources, and customized workflows.
  • Personalized Employee Profiles
    We developed user-centric employee profile pages to provide personalized experiences. Public information, such as contact details and roles, fostered transparency, while private sections enabled employees to access personal updates, leave balances, and training schedules.
  • Mobile Accessibility for On-the-Go Productivity
    A mobile application, compatible with iOS and Android, ensured employees could access the portal from anywhere. This enhanced productivity by delivering a consistent experience across devices, enabling real-time updates and interactions.
  • Advanced Collaboration and Reporting Tools
    Using Microsoft Power BI, we integrated department-specific dashboards, providing actionable insights into operations like training and performance metrics. Additionally, AI-driven chatbots streamlined information retrieval, enhancing efficiency.

The Impact and Result

The implementation of the SharePoint-based Intranet Portal transformed the organization’s internal processes and achieved significant results:

  • Improved Communication: Employees across departments accessed centralized updates, reducing communication delays and improving alignment on organizational priorities.
  • Enhanced Collaboration: Department-specific portals facilitated streamlined workflows, enabling teams to collaborate effectively while maintaining control over their content.
  • Increased Employee Engagement: Features like personalized profiles, social news sections, and inspirational updates created a sense of community and boosted morale.
  • Boosted Productivity: Mobile app access and AI-powered tools empowered employees to work efficiently, both in the office and remotely.
  • Actionable Insights: Power BI dashboards provided real-time visibility into departmental performance, enabling informed decision-making.
  • Seamless Scalability: The solution was designed to grow with the organization, supporting future integrations with additional systems and tools.

General Authority of Customers (GAC)-solution

Industry:

Government & Public Services

Technology Stack:

  • SharePoint Server 2019
  • Power BI
  • AI Integration

Solutions:

  • Enterprise Apps
  • Low-Code Development
  • Business Insights
  • Applied AI

Company Size:

Large ( 1,000 – 9,999 employees )

Country:

Qatar

Customer Challenge

The organization faced outdated internal communication tools and inefficient document management processes, which hindered collaboration and transparency. Employees struggled with accessing updated information, managing interdepartmental communication, and leveraging centralized resources effectively.

General Authority of Customers (GAC)-challenge

The Solution We Presented

To address the organization’s challenges, we proposed and implemented a state-of-the-art SharePoint-based Intranet Portal tailored to their unique requirements. This centralized platform was designed to enhance communication, document management, and collaboration across all departments.

  • Customized Home Page for Centralized Communication
    The portal features a dynamic home page, acting as an information hub with daily updates, announcements, and quick access to essential resources. News feeds, departmental reports, and employee services were seamlessly integrated, ensuring every employee stayed informed and engaged.
  • Department-Specific Portals
    Each department received its own dedicated portal to manage and update content independently. This not only decentralized content management but also empowered departments to share timely updates, resources, and customized workflows.
  • Personalized Employee Profiles
    We developed user-centric employee profile pages to provide personalized experiences. Public information, such as contact details and roles, fostered transparency, while private sections enabled employees to access personal updates, leave balances, and training schedules.
  • Mobile Accessibility for On-the-Go Productivity
    A mobile application, compatible with iOS and Android, ensured employees could access the portal from anywhere. This enhanced productivity by delivering a consistent experience across devices, enabling real-time updates and interactions.
  • Advanced Collaboration and Reporting Tools
    Using Microsoft Power BI, we integrated department-specific dashboards, providing actionable insights into operations like training and performance metrics. Additionally, AI-driven chatbots streamlined information retrieval, enhancing efficiency.

The Impact and Result

The implementation of the SharePoint-based Intranet Portal transformed the organization’s internal processes and achieved significant results:

  • Improved Communication: Employees across departments accessed centralized updates, reducing communication delays and improving alignment on organizational priorities.
  • Enhanced Collaboration: Department-specific portals facilitated streamlined workflows, enabling teams to collaborate effectively while maintaining control over their content.
  • Increased Employee Engagement: Features like personalized profiles, social news sections, and inspirational updates created a sense of community and boosted morale.
  • Boosted Productivity: Mobile app access and AI-powered tools empowered employees to work efficiently, both in the office and remotely.
  • Actionable Insights: Power BI dashboards provided real-time visibility into departmental performance, enabling informed decision-making.
  • Seamless Scalability: The solution was designed to grow with the organization, supporting future integrations with additional systems and tools.

General Authority of Customers (GAC)-solution