Transforming Complex Business Use Cases with Agent-Based Workflows

Industry:

Healthcare

Technology Stack:

  • Python
  • LangChain
  • FastAPI
  • React

Solutions:

  • Artificial Intelligence

Functional Capabilities:

Company Size:

Large ( 1,000 – 9,999 employees )

Country:

United States

Learn More:

The Challenge Before Us

Our client encountered significant obstacles in automating their complex business processes. They aimed to implement flexible workflows capable of addressing intricate use cases that required a reasoning-based approach. Traditional automation methods fell short, often relying on rigid, hardcoded values and inflexible processes. This limited the efficiency needed for dynamic business operations. To overcome these challenges, the client sought a solution that would enable intelligent automation, allowing them to manage diverse tasks across various document formats.

ransforming Complex Business Use Cases with Agent-Based Workflows-challenge

Leveraging the crewAI Framework for Agent-Based Automation

To meet these needs, we initiated a project to explore agent-based workflows using the crewAI framework. This innovative framework introduces agents that can handle specific tasks, making it possible to create adaptable solutions tailored to the client’s unique requirements.

Agent Development: We created specialized agents designed for particular tasks. For instance, an image generator agent was developed to produce images based on user prompts, equipped with features to enhance output quality and relevance.

Tools and Tasks: Each agent was provided with various tools to perform their assigned tasks effectively. These tools enable agents to conduct complex actions, such as analyzing text, generating images, or extracting data from multiple sources, all in a seamless manner.

Practical Use Cases: We successfully tested several proof-of-concept use cases, including:

  • Text Summarization Workflow: This workflow allows agents to summarize lengthy documents in segments, delivering concise answers to user inquiries and generating informative reports.
  • Image Generation Workflow: In this scenario, agents produce images based on detailed prompts, utilizing advanced capabilities to improve the quality of results.
  • Rebate Calculation Workflow: This complex use case involved extracting data from multiple documents. The agent locates rebate types and numbers from Excel files, retrieves formulas from PDFs, confirms details from Word files, performs necessary calculations, and generates a comprehensive report on the rebate calculation and percentage.

Impact: Future-Ready Automation for Enhanced Productivity

While these features are still under development, the implications for our client are substantial. The agent-based approach signifies a shift in automation, moving away from inflexible, hardcoded processes. With the capacity for reasoning and adaptability, these agents can efficiently navigate various document formats and locate crucial information without predefined constraints.

Unlike traditional automation that may specify exact data locations (like “rebate formulas on page 3”), our agent-based model empowers the system to find relevant information anywhere within the documents. This flexibility enhances the efficiency of complex tasks and positions our client to adapt to evolving business demands.

Transforming Complex Business Use Cases with Agent-Based Workflows-outcome

Industry:

Healthcare

Technology Stack:

  • Python
  • LangChain
  • FastAPI
  • React

Solutions:

  • Artificial Intelligence

Company Size:

Large ( 1,000 – 9,999 employees )

Country:

United States

Customer Challenge

Our client encountered significant obstacles in automating their complex business processes. They aimed to implement flexible workflows capable of addressing intricate use cases that required a reasoning-based approach. Traditional automation methods fell short, often relying on rigid, hardcoded values and inflexible processes. This limited the efficiency needed for dynamic business operations. To overcome these challenges, the client sought a solution that would enable intelligent automation, allowing them to manage diverse tasks across various document formats.

ransforming Complex Business Use Cases with Agent-Based Workflows-challenge

Leveraging the crewAI Framework for Agent-Based Automation

To meet these needs, we initiated a project to explore agent-based workflows using the crewAI framework. This innovative framework introduces agents that can handle specific tasks, making it possible to create adaptable solutions tailored to the client’s unique requirements.

Agent Development: We created specialized agents designed for particular tasks. For instance, an image generator agent was developed to produce images based on user prompts, equipped with features to enhance output quality and relevance.

Tools and Tasks: Each agent was provided with various tools to perform their assigned tasks effectively. These tools enable agents to conduct complex actions, such as analyzing text, generating images, or extracting data from multiple sources, all in a seamless manner.

Practical Use Cases: We successfully tested several proof-of-concept use cases, including:

  • Text Summarization Workflow: This workflow allows agents to summarize lengthy documents in segments, delivering concise answers to user inquiries and generating informative reports.
  • Image Generation Workflow: In this scenario, agents produce images based on detailed prompts, utilizing advanced capabilities to improve the quality of results.
  • Rebate Calculation Workflow: This complex use case involved extracting data from multiple documents. The agent locates rebate types and numbers from Excel files, retrieves formulas from PDFs, confirms details from Word files, performs necessary calculations, and generates a comprehensive report on the rebate calculation and percentage.

Impact: Future-Ready Automation for Enhanced Productivity

While these features are still under development, the implications for our client are substantial. The agent-based approach signifies a shift in automation, moving away from inflexible, hardcoded processes. With the capacity for reasoning and adaptability, these agents can efficiently navigate various document formats and locate crucial information without predefined constraints.

Unlike traditional automation that may specify exact data locations (like “rebate formulas on page 3”), our agent-based model empowers the system to find relevant information anywhere within the documents. This flexibility enhances the efficiency of complex tasks and positions our client to adapt to evolving business demands.

Transforming Complex Business Use Cases with Agent-Based Workflows-outcome