Transforming Internal Communication with a Tailored SharePoint Online Solution
Industry:
Hospitality Services
Technology Stack:
- SharePoint Online
- Power Apps
- Power Automate
- Active Directory
Solutions:
- Enterprise Apps
- Low-Code Development
Functional Capabilities:
Company Size:
Large ( 1,000 – 9,999 employees )
Country:
Qatar
Learn More:
The Challenge Before Us
The organization, a prominent player in the Middle East, struggled with fragmented internal communication, employee disengagement, and limited access to critical resources. Employees faced inefficiencies due to disparate systems, siloed information, and an absence of a unified platform to centralize communication, collaboration, and essential tools.
The Solution We Presented
We developed a customized SharePoint Online portal designed to address the organization’s unique challenges, focusing on seamless communication, employee engagement, and integration with existing systems.
- Comprehensive Communication Hub
The new portal centralized news, memos, events, and department-specific updates, ensuring that all employees had access to the latest information. A dedicated events calendar and a weather widget added a personal touch to the platform. - Integration with Existing Systems
The portal integrated seamlessly with Oasys, Active Directory, and other critical systems, allowing employees to access payslips, leave information, and team member leave statuses effortlessly. This eliminated manual processes and ensured up-to-date information. - Employee-Centric Features
We introduced personalized tools like email previews, user-specific calendars, and task management modules to enhance individual productivity. Celebrating employee milestones, such as birthdays and anniversaries, further fostered a sense of community. - Enhanced Collaboration and Resources
The portal featured subsites for five key departments to enable better team collaboration. Additionally, an easily accessible directory and organizational chart improved connectivity across the workforce. - Advanced Modules for Operational Efficiency
We implemented Power Apps and Power Automate to digitize processes such as employee onboarding, internal job postings, and marketing promotions. Modules for IT asset management and appraisals streamlined workflows, improving transparency and accountability. - Future-Ready Enhancements
By integrating the organization’s AI chatbot, PowerBI reports, and self-service password reset capabilities, we ensured the portal catered to current and future operational needs.
The Impact and Result
- Centralized Communication
The SharePoint portal became the single source of truth for all company announcements and updates, significantly reducing information silos and ensuring consistent communication across teams. - Improved Employee Engagement
Personalized features such as email previews, milestone celebrations, and contests drove employee engagement, fostering a more connected and motivated workforce. - Enhanced Operational Efficiency
Automated workflows for tasks like onboarding, appraisals, and asset management reduced administrative burdens and improved task turnaround times. - Seamless Access to Critical Tools
Integration with existing systems provided employees with effortless access to payslips, leave information, and PowerBI dashboards, enabling data-driven decisions and process transparency. - Collaboration Boost
Departmental subsites and a comprehensive directory improved team collaboration, while centralized repositories for policies and handbooks simplified resource access. - Scalable and Secure Infrastructure
The implementation of robust security protocols, including MFA-based password reset options, ensured data integrity and compliance, meeting the organization’s long-term growth and security objectives.
Industry:
Hospitality Services
Technology Stack:
- SharePoint Online
- Power Apps
- Power Automate
- Active Directory
Solutions:
- Enterprise Apps
- Low-Code Development
Company Size:
Large ( 1,000 – 9,999 employees )
Country:
Qatar
Customer Challenge
The organization, a prominent player in the Middle East, struggled with fragmented internal communication, employee disengagement, and limited access to critical resources. Employees faced inefficiencies due to disparate systems, siloed information, and an absence of a unified platform to centralize communication, collaboration, and essential tools.
The Solution We Presented
We developed a customized SharePoint Online portal designed to address the organization’s unique challenges, focusing on seamless communication, employee engagement, and integration with existing systems.
- Comprehensive Communication Hub
The new portal centralized news, memos, events, and department-specific updates, ensuring that all employees had access to the latest information. A dedicated events calendar and a weather widget added a personal touch to the platform. - Integration with Existing Systems
The portal integrated seamlessly with Oasys, Active Directory, and other critical systems, allowing employees to access payslips, leave information, and team member leave statuses effortlessly. This eliminated manual processes and ensured up-to-date information. - Employee-Centric Features
We introduced personalized tools like email previews, user-specific calendars, and task management modules to enhance individual productivity. Celebrating employee milestones, such as birthdays and anniversaries, further fostered a sense of community. - Enhanced Collaboration and Resources
The portal featured subsites for five key departments to enable better team collaboration. Additionally, an easily accessible directory and organizational chart improved connectivity across the workforce. - Advanced Modules for Operational Efficiency
We implemented Power Apps and Power Automate to digitize processes such as employee onboarding, internal job postings, and marketing promotions. Modules for IT asset management and appraisals streamlined workflows, improving transparency and accountability. - Future-Ready Enhancements
By integrating the organization’s AI chatbot, PowerBI reports, and self-service password reset capabilities, we ensured the portal catered to current and future operational needs.
The Impact and Result
- Centralized Communication
The SharePoint portal became the single source of truth for all company announcements and updates, significantly reducing information silos and ensuring consistent communication across teams. - Improved Employee Engagement
Personalized features such as email previews, milestone celebrations, and contests drove employee engagement, fostering a more connected and motivated workforce. - Enhanced Operational Efficiency
Automated workflows for tasks like onboarding, appraisals, and asset management reduced administrative burdens and improved task turnaround times. - Seamless Access to Critical Tools
Integration with existing systems provided employees with effortless access to payslips, leave information, and PowerBI dashboards, enabling data-driven decisions and process transparency. - Collaboration Boost
Departmental subsites and a comprehensive directory improved team collaboration, while centralized repositories for policies and handbooks simplified resource access. - Scalable and Secure Infrastructure
The implementation of robust security protocols, including MFA-based password reset options, ensured data integrity and compliance, meeting the organization’s long-term growth and security objectives.
