Custom Copilot

Build and design a custom copilot to tailor your solutions based on your needs – feed personalized data to get specific and targeted results that help improve your productivity.
Growth in Gen AI

$128B

is the projected value of the generative AI market by the end of 2024.

30%

of generative AI users can clearly identify its practical applications.

70%

of Copilot users report significant productivity improvements.

What You Can Do

Addressing the need for tailored solutions to enhance productivity.
Designing custom copilot solutions that adapt to specific business needs allows organizations to achieve focused and relevant outcomes, leading to improved productivity and efficiency across all operations.
Overcoming time-consuming manual processes through automation to save valuable resources.

Automating routine tasks, such as scheduling meetings and composing emails, can significantly reduce the time spent on repetitive activities, enabling employees to concentrate on higher-value work and enhancing overall operational efficiency.

Mitigating availability limitations by ensuring 24/7 access to essential tools and data.

Custom copilots can offer round-the-clock accessibility to critical information and resources, empowering employees to make timely decisions and complete tasks regardless of time constraints, fostering a culture of responsiveness and agility.

Resolving challenges in contextual understanding to enhance data interpretation for better decision-making.

Smart data utilization through custom copilots can harness AI-driven algorithms to analyze vast datasets. This capability enables organizations to gain valuable insights and a deeper understanding of their operations, leading to informed decision-making that drives profitability.

Technical Capabilities

Our Partnerships

PRimo-RPA-white

Growth Recognition

CL-KSA
USA

See How Organizations Are Innovating

Situation

Prince Sultan Aviation Academy (PSAA) faced major challenges in managing its training programs and registration process. Their existing Training Management System (TMS) on a non-Azure platform had frequent outages, leading to scheduling conflicts and inefficiencies. PSAA needed an automated solution for scheduling over 8,000 training courses, offering online sessions, and handling queries from trainees and customers.

Solution

PSAA implemented a new Training Management System on Microsoft Azure, using products like Dynamics 365, Azure AI, Microsoft Copilot, Teams, and Power Platform. This system featured an AI-based automated scheduling platform that resolved scheduling conflicts, improved operational efficiency, and provided valuable insights. AI-powered chatbots were also used to analyze user behavior, allowing for customized learning paths and continuous improvement in teaching methods.

Impact​

The new TMS implementation significantly improved PSAA's operations, enhancing training efficiency by 100 percent and increasing capacity by 400 percent. In three months, PSAA trained 8,110 students, ensuring real-time data handling and robust data security. The system met regulatory requirements and optimized resource allocation with Azure AI, positioning PSAA as a leader in sustainable digital aviation training.

Situation

Amgen, a leading biotechnology company, faced challenges in accelerating drug discovery and development due to extensive data analysis requirements and inefficient processes. The existing systems struggled with managing the vast amounts of genetic and protein engineering data, slowing down research and increasing the time to market for new medicines.

Solution

Amgen adopted Microsoft Copilot for Microsoft 365, integrating advanced data analytics, AI, and various Microsoft products such as Dynamics 365 and Azure AI. Copilot's AI capabilities provided automated summaries of extensive data, personalized learning paths, and real-time insights, which facilitated better decision-making and improved operational efficiency.

Impact​

The new system significantly improved Amgen’s operational efficiency, boosting training capacity by 400% and enhancing training efficiency by 100%. Over three months, 8,110 students were trained, and real-time data management was ensured with robust security measures. The AI-powered solution met regulatory requirements and optimized resource allocation, positioning Amgen as a leader in the biotechnology industry.

Situation

The Rijksmuseum faced challenges with a fragmented customer relationship management (CRM) system, leading to inefficient communication and a lack of cohesive customer insights. This disjointed approach resulted in visitors receiving multiple, often repetitive, communications from different departments. The museum needed a unified, scalable solution to provide a holistic view of customer interactions and improve personalized engagement.

Solution

To address these issues, the Rijksmuseum implemented Microsoft’s suite of intelligent business applications, including Dynamics 365 Sales, Dynamics 365 Customer Insights, Dynamics 365 Finance, Dynamics 365 Commerce, and Dynamics 365 Customer Service and Microsoft Copilot. This cloud-based platform enabled the museum to streamline customer communications, consolidate data across departments, and enhance flexibility and scalability.

Impact​

The implementation of Dynamics 365 solutions and Microsoft Copilot has led to a significant improvement in customer engagement and operational efficiency. The museum has seen an increase in visitor numbers, reaching 2.7 million in 2023. Additionally, the museum's innovation lab is exploring the use of AI, including Microsoft Copilot, to further enhance visitor experiences and personalize museum tours.

Generating Business Value Across Functions

Enhanced Smart Data Utilization
Utilize Custom Copilot to harness AI algorithms to analyze large datasets. By extracting valuable insights and patterns, businesses can drive informed decision-making and achieve more profitable outcomes. This capability supports more effective strategy development and operational adjustments based on comprehensive data analysis.
Streamlined Routine Task Automation
Leverage Custom Copilot to automate repetitive tasks such as scheduling meetings and composing emails. By utilizing AI-driven automation, organizations can save time, reduce manual errors, and improve overall efficiency. This approach enhances productivity across teams by allowing employees to focus on more strategic activities.
Optimized Communication & Collaboration
Deploy Custom Copilot to enhance customer engagement and team productivity. By integrating personalized data-driven responses and facilitating seamless knowledge sharing, organizations can improve communication efficiency and collaboration. This use case ensures that interactions are relevant and timely, boosting overall effectiveness.
24/7 Accessibility and Support
Adopt Custom Copilot to provide continuous access to support and assistance. With AI capabilities ensuring around-the-clock availability, organizations can address queries and operational needs at any time. This level of accessibility enhances operational flexibility and ensures that critical tasks and support are always within reach.
Personalized Workflows and Productivity Enhancement
Implement Custom Copilot to design tailored workflows that align with individual and organizational needs. This customization allows for a more focused approach to task management, reducing stress and enhancing confidence in daily operations – the result is a more productive and engaged workforce.
Advanced Contextual Understanding
Utilize Custom Copilot to improve contextual understanding of customer interactions and organizational processes. By leveraging AI to analyze and interpret complex data, businesses can achieve a deeper comprehension of context, leading to more precise and impactful decision-making and customer engagement strategies.