Services -> AI Agent Development
Revolutionize & Optimize Operations with AI Agents Development
Revolutionize your business operations with AI Agents that intelligently automate tasks, accelerate decision-making, and enhance efficiency—engineered to seamlessly integrate Agentic AI with your existing systems and deliver unparalleled performance across industries.
~43%
of employees utilize AI to analyze data and trends, enhancing decision-making.
~34%
of business tasks are automated, streamlining workflows and boosting productivity.
~65%
of organizations regularly use generative AI, enabling swift adaptation to market changes.
80%>
of global companies have adopted AI to improve operations, leveraging data for strategic insights.
56%
of businesses apply AI tools to enhance operations, leading to cost reductions.
Generic AI solutions fall short of meeting unique business demands. Our AI Agents are purpose-built to seamlessly integrate with your enterprise processes, providing customized automation, adaptive intelligence, and superior decision-making capabilities.
Design and deploy AI Agents tailored to address specific industry challenges, ensuring seamless integration with existing systems. These agents automate tasks and enhance decision-making, driving efficiency and innovation throughout enterprise operations.
Leverage AI-driven automation to optimize complex workflows, eliminate manual intervention, and resolve bottlenecks. This results in enhanced accuracy, increased productivity, and smoother operational efficiency, transforming how your organization functions.
Create AI solutions that analyze both structured and unstructured data from diverse sources like text, images, video, and IoT sensors. This enables actionable insights that empower smarter decision-making and deeper business intelligence.
Develop AI systems designed for robust enterprise security, compliance, and scalability. These architectures ensure high performance, data integrity, and seamless expansion, adapting to growing business needs while safeguarding critical information.
Build dynamic AI agents that continuously evolve by learning from real-time data. These self-improving systems adapt to changing environments, refining decision-making and enhancing accuracy to maintain relevance in a fast-paced world.
Automate & Scale with AI Agents
Build and deploy AI agents to streamline workflows, automate decisions, and boost productivity. Transform your business with intelligent automation and agentic AI.
Situation
Etihad Airways faced a surge in customer inquiries due to evolving travel restrictions, overwhelming support teams and straining response times. Managing multiple channels while maintaining service excellence required a scalable, intelligent solution for real-time customer engagement.Solution
By integrating Agentic AI through Microsoft Power Virtual Agents, Etihad Airways developed a chatbot that provided instant responses, automated routine tasks, and optimized workflows—empowering human agents to focus on complex cases while improving efficiency across customer interactions.Impact
The AI-driven chatbot successfully handled 52% of inquiries, reducing wait times and enhancing customer satisfaction. Improved efficiency led to a higher NPS, cost savings, and industry recognition, positioning Etihad Airways at the forefront of AI-powered customer service innovation.Situation
PwC, a global consultancy, struggled with massive content repositories scattered across platforms, making content retrieval slow and inefficient. Traditional search methods failed to deliver personalized, contextual results, hampering decision-making and learning across teams.Solution
PwC leveraged Agentic AI, integrating Microsoft Power Virtual Agents and Bot Framework to build AI-driven chatbots. These intelligent AI Agents automated search processes, offering contextual, role-based content recommendations tailored to each team member’s needs.Impact
PwC’s AI Agents drastically improved content accessibility, reducing search time and boosting efficiency. Employees retrieved critical information faster, enhancing client service, expediting RFP responses, and streamlining internal knowledge-sharing—unlocking new levels of agility and innovation.Situation
Customer service contact centers process thousands of interactions daily, leading to inefficiencies and missed insights. Traditional methods fail to analyze conversations at scale, limiting businesses from leveraging customer intelligence for operational improvements and strategic decision-making.Solution
Agentic AI-powered solutions analyze voice and text-based interactions, providing real-time insights across customer channels. By integrating AI Agent capabilities with advanced speech recognition, organizations gain precise transcription, automated quality assurance, and in-the-moment agent support.Impact
AI-driven conversation intelligence enables enterprises to enhance agent performance, improve compliance, and unlock data-driven decision-making. Businesses across industries leverage AI Agents to scale operations, optimize customer experience, and drive innovation, turning insights into actionable growth strategies.Situation
Ville de Laval, a rapidly growing city in Quebec, faced overwhelming call volumes in its 311 non-emergency hotline, handling over 250,000 inquiries annually. Manual processes led to inefficiencies, incomplete records, and delayed responses, straining city resources.Solution
To streamline operations, the city integrated Agentic AI into its 311 system, leveraging Azure AI and Microsoft Power Platform. AI agents now handle basic inquiries, automate call summaries, and provide real-time transcription, enhancing citizen interactions while reducing agent workload.Impact
By automating 20,000 calls in its first year, the city improved response times, optimized costs, and enhanced citizen trust. The success has led to AI expansion into emergency response, setting a model for smart city AI-driven public services.AI-driven diagnostic agents analyze vast patient datasets, detecting early signs of diseases, and assist clinicians in making more informed decisions, ultimately improving treatment outcomes and enhancing hospital operational efficiency.
AI-powered fraud detection systems continuously monitor transaction patterns, flagging irregularities and preventing fraudulent activities with real-time alerts, automated risk assessments, and proactive measures to secure financial operations.
AI agents analyze customer behavior patterns, generating personalized product recommendations and automating interactions, enhancing the overall shopping experience to boost sales, engagement, and customer retention.
AI-based analytics track machinery health, predict maintenance requirements, and automate production workflows, reducing downtime, improving overall equipment efficiency, and ensuring smoother manufacturing processes.
AI agents evaluate supply chain data, optimize inventory management, and refine logistics planning, reducing operational costs, minimizing delays, and ensuring efficient delivery systems for businesses and customers.
AI-powered virtual assistants manage customer inquiries, automate responses, and provide 24/7 support, delivering fast and personalized service while maintaining human-like interactions for a seamless customer experience.
AI agents optimize energy consumption, predict demand fluctuations, and enhance grid performance, ensuring efficient energy distribution while reducing waste, supporting sustainability, and delivering cost savings to energy providers.
AI-driven contract analysis tools review legal documents, flagging potential compliance risks, and streamlining contract negotiations, saving time, reducing legal complexities, and improving overall legal workflow efficiency.