Technology Solutions for Operations
Operational Excellence with Intelligent Solutions
56%
of companies employ AI in HR to automate repetitive tasks, enhancing efficiency and reducing fragmented workflows.51%
of companies use automation for cost savings, allowing them to scale operations seamlessly without sacrificing performance.94%
of companies perform repetitive tasks, while automation improves jobs for 90% of knowledge workers and boosts productivity for 66%.19
working days are lost annually due to routine, data-intensive tasks, which can be eliminated through intelligent automation.97%
of employers plan to increase the use of recruiting technology, which helps streamline compliance and risk management efforts.Veraqor leverages AI, ML, and real-time analytics to modernize operational ecosystems. Our solutions empower businesses with data-driven insights, automated workflows, and scalable cloud infrastructure to drive efficiency and innovation.
Transform Operations, Drive Success with Veraqor
COOs need smarter, faster, and more efficient operations. Veraqor delivers:
- Streamlined processes – Automate and optimize for peak efficiency
- Cost savings – Reduce waste without sacrificing quality
- Scalable growth – Build an agile, future-ready organization
Situation
XTO Energy operates in the Permian Basin, a 90,000-square-mile region with over 50,000 wells. Field technicians face challenges like harsh terrain, spotty connectivity, and manual data collection, hindering efficient monitoring and analysis, thus increasing costs and safety risks.Solution
To address these issues, XTO adopted Microsoft Azure IoT technologies and Dynamics 365, enabling real-time data collection and storage from well sensors. Azure IoT Edge, Hub, and Data Lake integrated with Dynamics 365 streamline operations, providing instant insights and automated workflows for better decision-making.Impact
XTO’s use of Azure IoT and Dynamics 365 has enhanced operational efficiency by providing real-time data, reducing downtime, and improving workflow prioritization. Field staff now work more efficiently, driving sustainability, safety, and scalability while supporting long-term growth and operational excellence.Situation
KPN, the Netherlands’ largest telecommunications provider, is embracing Generative AI (GenAI) to transform its operations and customer services. With over 10 million customers, the company recognized the need for advanced technology to stay competitive, improve service delivery, and empower its workforce.Solution
KPN decided to implement Azure OpenAI, launching a GenAI program aimed at enhancing productivity and service efficiency. The initial focus was on customer service operations, using GenAI to summarize call transcripts and provide actionable insights, enhancing both employee productivity and customer satisfaction.Impact
By leveraging GenAI, KPN has streamlined its operations, reduced manual workload, and improved service delivery. The first use case has led to broader adoption across the company, with 4,000 employees already benefiting from the technology, demonstrating a culture shift towards innovation and operational excellence.Situation
Teladoc Health, a leader in telehealth for over two decades, faces challenges due to rapid growth, acquisitions, and siloed processes. Balancing operational efficiency with high-quality care is essential. The company needed an integrated solution to improve processes and support its expanding workforce while maintaining client satisfaction.Solution
The implementation of Microsoft Copilot for Microsoft 365 has revolutionized Teladoc's operations. By automating routine tasks, streamlining internal processes, and enhancing client interactions, Copilot ensures efficiency across departments. Its interoperability with tools like Power Automate and Power BI has further accelerated operational excellence, improving both speed and accuracy.Impact
Copilot has delivered significant time savings, boosting productivity and employee satisfaction across Teladoc. Thousands of hours have been saved annually, enhancing client service turnaround times and employee onboarding processes. This operational transformation has positioned Teladoc to drive greater profitability, improve leadership engagement, and set a new standard in the telehealth industry.Situation
MSC, a global shipping leader, faced challenges with decentralized on-premises infrastructure across 155 countries. Managing applications across 300 trade routes and 830 vessels was complex, hindering synchronization, scaling, and real-time visibility of customer cargo, critical for timely deliveries and operational efficiency.Solution
MSC upgraded its infrastructure using Microsoft Azure, centralizing systems and simplifying application deployment via Azure App Service. By utilizing Azure Monitor for performance oversight and Azure’s scalability, MSC unified its operations, enhancing real-time access to shipment data and streamlining connectivity for employees and partners.Impact
With Azure, MSC improved scalability, uptime, and efficiency, enabling seamless operations across its global network. The unified cloud infrastructure empowered faster issue resolution, enhanced customer service, and allowed flexibility during peak demand. Future use of AI and machine learning will further drive operational excellence and personalized service.Implement conversational AI to streamline citizen interactions by providing instant responses to inquiries regarding permits and public services. This ensures 24/7 accessibility, enhancing citizen engagement and satisfaction while alleviating the workload on government staff.
Utilize conversational AI in finance to assist customers with banking inquiries, account management, and transaction details. By offering round-the-clock support, financial institutions enhance customer experiences, reduce wait times, and optimize resource allocation.
Leverage conversational AI to facilitate real-time communication between workers and machines in manufacturing. Hands-free access to operational data improves efficiency, minimizes downtime, and ensures smoother production processes on the factory floor.
Deploy conversational AI to assist field workers in the oil and gas industry by providing real-time access to equipment status and safety protocols. This enhances decision-making in high-pressure situations and contributes to a safer work environment.
Government agencies can automate citizen services like permits and licenses, reducing wait times and enhancing transparency. By implementing process automation, agencies can improve service efficiency, resulting in better citizen satisfaction and optimal resource allocation while maintaining compliance with regulations.
In finance, business process automation can streamline transaction processing and regulatory reporting. Automated workflows reduce human error, enhance compliance, and facilitate real-time data access, enabling faster and more accurate financial analysis and decision-making, which ultimately leads to cost savings.
Manufacturers can implement automation to optimize production lines by synchronizing equipment and workflows. Automating routine tasks minimizes downtime, reduces labor costs, and ensures quality control, leading to increased productivity and reduced operational costs while enabling real-time monitoring of production metrics.
The oil and gas sector can utilize business process automation to enhance operational efficiency, from drilling to distribution. Automating workflows in maintenance, compliance, and reporting helps reduce costs, improve safety measures, and ensure regulatory adherence while maximizing asset utilization.